• What is Akeneo PIM Connector for Shopify?
  • It is a SaaS software from StrikeTru that connects Akeneo PIM to the Shopify platform. It allows Shopify users to quickly setup a link to Akeneo PIM and sync all product catalog data to Shopify within minutes. It eliminates a lot of manual and repetitive work involved in updating the product catalog of a Shopify store. You can export products and variations, modifiers, categories, standard and custom attributes, and images from Akeneo into Shopify.

• Do I need configuration settings to install the connector?
  • Plug and play Akeneo Shopify API Connector to self-install configuration settings such as oAuth2 authentication, requesting refresh tokens, handling security, etc. This pre-built connector helps you kickstart your integration because the initial setup is taken care of.

• Are support, training and upgrades included?
  • Yes, unlimited free support, training and upgrades are included with the connector. We will keep the connector compatible with all upcoming Akeneo PIM and Shopify releases. We will also be adding additional features that will be provided for free including updates with each major Akeneo PIM release.

• What is the setup time needed for the connector?
  • The connector will be available soon for installation in the Shopify and Akeneo app marketplaces. The connector can then be configured in a few minutes. You can then start to sync product data from your Akeneo PIM into Shopify with a couple of clicks. The setup and sync process is quick and easy enabled via configuration screens on the UI.

• I have a single Akeneo PIM instance that feeds multiple Shopify sites. Can I manage multiple Shopify shops from one place? Does it support multiple store synchronization?
  • You can connect unlimited Shopify stores to a single Akeneo PIM account and then manage, monitor and grow all the stores from one place with Akeneo PIM Connector for Shopify. You can configure the connector to sync the relevant products for each store, optimizing each store individually or as a whole.

• Is there an extra cost per store?
  • We offer special discounts for multi store synchronization projects. Contact us [email protected] for more details.

• What product attributes will sync between Akeneo & Shopify?

Attributes in Akeneo PIM	Attributes in Shopify	Will it Sync?
Product Name	Product Name	Yes
SKU	SKU	Yes
Variants	Variants	Yes
Categories	Collections	Yes
Assets, Images, Image URLs	Assets, Images, Image URLs	Yes
Descriptions	Descriptions	Yes
Meta-data (title, description)	Meta-data	Yes
Product Visibility	Product Visibility	Yes
Tags	Tags	Yes
Price	Price	Yes

• I am using the older version of Akeneo software, will the connector work for me?
  • Our connector is compatible with all Akeneo editions (GE, CE, EE, and Cloud Flexibility/Serenity) version 2.x or higher. We highly recommend that you use the latest Akeneo version. If you need help upgrading to the latest version, contact us for help.

• Would I get free upgrades when the new features are released in the connector software?
  • Yes, we provide free lifetime updates to our connector. We are constantly working on adding new features, and you can take advantage of those via free upgrades.

• Can I export product models and products from Akeneo to my Shopify store?
  • Yes, our connector software allows you to export product models and products from Akeneo. This allows you to automatically setup products and product variations in your Shopify store from Akeneo PIM.

• Can I sync actual image files as well as image URLs from Akeneo to Shopify?
  • Yes, our connector software allows you the flexibility to map an Image, Text (containing image URL), or Asset Collection attribute to your Shopify image attribute. The module is designed to work with both Akeneo community and enterprise edition image management features.

• Does this connector work with both Shopify & Shopify Plus?
  • Yes.

• Can we monitor ongoing data transfer operations?
  • Yes.

• Does information synchronization need to be real-time or can it be scheduled?
  • Both. By default, the connector is actively syncing new products to Shopify. If you want to sync your data more or less often, you can manually adjust the sync frequency. 

• What is TruPIM and is this connector compatible with it?
  • TruPIM is an affordable SaaS PIM solution powered by Akeneo PIM Community Edition. It is a fully managed service that is ideal for a budget-conscious merchant that wants an affordable PIM backed by expert deployment and customer support services. The Akeneo PIM Connector for Shopify is compatible with TruPIM.

• Will you support my customization needs?
  • Yes, we can implement any custom, including complex, requirements. Just contact us at [email protected] with your customization requirements.

• Can I get a trial version of the connector?
  • Yes, we offer a 14-Day risk free trial! You will get limited two week access to a custom Akeneo Shopify demo instance to explore how the connector works. Check our pricing page for more details.

• Does it work with the Growth and Enterprise versions of Akeneo?
  • Yes, it is compatible with all Akeneo editions (GE, CE, EE, and Cloud Flexibility/Serenity) version 2.x or higher.

• How can I get started? How do I deploy this connector?
  • This connector app is hosted by StrikeTru and leverages Akeneo and Shopify API end-points to transfer data and assets. Once you sign up, we will send you your credentials to the web based connector.

• Do you transfer reference entities ?
  • This is a part of the product roadmap and will be included in Release 2. If you would like us to accelerate delivery on this feature, contact us.  

• If I have 3 level products (e.g. style/color/size) in Akeneo PIM, how are they transferred to Shopify?
  • Akeneo PIM Connector for Shopify combines levels 1 & 2 in Akeneo (i.e. product models) into level 1 (product) in Shopify and level 3 (product) in Akeneo becomes level 2 (variant) in Shopify.

• Do you have any discounts for multi-store customers?
  • Yes we offer discounted pricing for multiple stores. Contact us for more details or check our pricing page.

• How performant is the connector?
  • The connector leverages multi threading for high performance. It can sync 1000s of SKUs within an hour, This app is especially suitable if you are a Shopify Plus user to push even more data through to sales channels. Get in touch!

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